GENERAL CONDITIONS OF SALES
Subject to a particular written agreement concluded between the parties, the present general conditions take it on quite different arrangement. The imperative Swiss legal requirements of the right being reserved.
In passing a order on the present web site, you make a commitment to buy the products which you selected according to the present General terms of sale (below CGV).
Biotechapb proposes his products in the sale on the present site within the limits of available stocks.
2. Confirmation of command(order)
The orders which you spend on the present site do not establish a contract with binding effect before reception of a written confirmation of Biotechapb. This confirmation can be emitted by paper way or by electronic way and must be passed on by the usual means of communication (Phone: 41 ( 0 ) 21 647 94 80 Faxes: 41 ( 0 ) 21 647 94 81)
Biotechapb reserves the right to refuse a order, in particular in case of unpaid invoices or of insolvency. The date registered by Biotechapb constitute an irrefutable proof of the order or the deal. The date registered by the system of payment constitute an irrefutable proof of the financial transactions.
All the prizes get on by article are in Swiss francs (SFr. or CHF), inclusive VAT. Valuable modifications as well as time-limited actions are possible at any time and do not require preliminary notice.
4. Method of payment
The customers of the on-line Shop of Biotechapb can settle their invoices by:
Postcard, card of direct debit of PostFinance
Credit cards (VISA, MasterCard,)
The deliveries are made by DPD.
The expenses of delivery are charged, in addition to the value of order, according to the modalities below. The deliveries are delivery free made (= free delivery) from an amount of invoicing of SFr. 130.-.
Modalities of delivery:
SFr. 10.-for any order of a value between SFr. 0.-and SFr. 49.95 SFr. 8.-for any order of a minimal value of SFr. 50.-Free for any command order of a minimal value of SFr. 130.-
6. Deadlines of deliveries and expedition(shipping)
Our conditions of deliveries are valid for Switzerland.
As a general rule, inventory items are sent within 1-3 days working according to the order.
7. Delivery address and billing address
All the commands(orders) confirmed by Biotechapb will be delivered to the address indicated on the order. The delivery address can differ from the billing address or during your command.
8. Check of the goods
It is to you that returns the care of verifying the quantity and the good state of the goods in the delivery.
If you notice that the goods are damaged or if the delivered quantities do not correspond with order, you have to indicate it and put down a complaint with the carrier ( DPD) and inform Biotechapb about it in 7 days which follow the delivery.
You can return the goods which does not suit to you within 14 days from reception of the command.
Biotechapb accepts only the returns of the goods in good condition and in their packing of origin accompanied with the invoice. The incomplete, damaged returned products, damaged or made dirty by the customer will not be paid off.
When the returns were made in a prescribed way, Biotechapb pays off the prize of the returned goods and the expenses of delivery charged for a maximum deadline of 30 days from the date by reception of the returned goods. Postal charges are under your responsibility.
10. Quality guarantee
The quality guarantee Biotechapb insures you an irreproachable product or
it is replacement at our expenses if, in spite of our numerous quality controls, an imperfection must be noticed.
Where necessary, you just have to return to us the defective product by mentioning the problem beforehand in writing to Biotechapb, Edge of the wood 5, CH-2301 La Chaux-de-Fonds.
For any further information or comments of all kinds, you can contact us by e-mail in?????? Or to send us a mail in:
Biotechapb, l'Orée du bois 5, CH-2301 La Chaux-de-Fonds.
You can also join us by telephone to Phone : 41 ( 0 ) 21 647 94 80.
12. Access right in the web site
You are authorized to reach and to use the web site in the only personal purposes and can on no account, except agreement written from us and at the risk of pursuit, use the web site or the whole contents for commercial purposes, editorial, advertising or for any other activity susceptible to be harmful us.
13. Applicable right
All the clauses appearing in the present General terms of sale, as well as in all the operations of purchase and sale which are aimed at it, are subjected to right Swiss.
14. Limitation of the property
We make a commitment to make every effort to assure you the best quality of possible service according to the values of our company. However, we cannot be held responsible for any delay in the delivery of commanded articles or still for any delay in the delivery of these articles by DPD, our partner for the routing of the commands.
In spite of our vigilance and all the precautions which we took with the partners with who we work, to allow you to take advantage of services which we offer you, we do not guarantee the absence of any disturbance in the functioning of the site and diverse parties.
As a consequence:
We disclaim all liability for the direct or indirect damage which could result from the access or from the use of the site or from some of elements, as well as we decline any responsibility which can result from the impossibility to reach it or to use it.
Also, we disclaim all liability for any risks connected to the installation of software which can allow the consultation of the site or for any damage resulting from errors of transmissions, from technical defects, from overloads or from interruptions of the communications.
15. Protection of personal data
Whatever is the nature of the personal data concerning you, with who we are brought to acquaint, we make a commitment to make every effort to handle them with the strictest confidentiality, assure the protection and to make use of it only to execute your commands and requests, and to improve the departments susceptible to be proposed to you on the site or to inform you about their development.
You can exercise however any time your right of access, rectification or disappearance of the date preserved for advertising purposes concerning you for your customer account or by writing us an e-mail.
16. Force majeure
Biotechapb will do his most to settle his obligations, but cannot be held responsible for delays or for the absence of delivery ensuing from circumstances independent from his will, as strikes, wars, natural disasters or other events of all kinds which prevent the production, the transport or the delivery of products.
In case of delay, Biotechapb will settle its obligations as soon as possible and reserves the right to distribute the stocks of remaining products between his customers in a fair way.
17. For legal
The legal for is establishes in the place of residence of Biotechapb, in La Chaux-de-Fonds, Swiss.